Senior Executive of Guarantee Management
Key responsibilities
- Monitor overdue loans and identifying early warning sign.
- Understand the drivers/reasons for non-performing loans and the strategies to address them accordingly.
- Determine the different categories of non-performing borrowers and effectively prioritize loan recovery efforts.
- Cooperate with PFIs to execute initiatives for bad debts recovery, striving to recover outstanding debts.
- Establish strategy for debt settlement and regularly track any debt in failure of repayment and irregular risk level for resolution and take measure in time.
- Work closely with PFI to ensure that they are well served and work closely with CGCC’s relevant departments to ensure smooth and effective operations.
- Record, update, and safeguard guaranteed loans related documents/data submitted by PFI.
- Perform and record restructuring application in GMS.
- Assist all aspects of centralized operations including credit operation, claims operation, loan recovery process, and so on.
- Assist the Manager, Centralized Operations on guarantee operational matters including developing operational procedures and policies.
- Produce and analyze of overdue loan report, recovery report, and claim report and present to CGCC’s management.
- Highlight finding, analyse the trend and NPL/PAR ratio by PFI to management and the improvement from PFI by monthly, quarterly, semester and yearly report.
- Analyze the NPL from different angles and apply various techniques/strategies to maintain a healthy loan portfolio.
- Carry out any other duties and ad-hoc assignments assigned by management or when required by CGCC.
Qualification Requirements
- Bachelor’s degree in finance, business administration, or a related field
(Master’s degree qualification preferred).
- Minimum 3 to 5 years of experience in the financial industry or banking sector.
- Attention to detail and accuracy.
- Strong knowledge and experience in managing overdue accounts and collections management.
- Analytical and problem-solving skills.
- Ability to work effectively as a team with a sense of responsibility, flexibility, adaptability and ability to learn, work under pressure and meet targets.
- Knowledge of relevant banking regulations and compliance.
- Strong verbal and written communication skills in both Khmer and English.
- Competence in Microsoft Office Software and Guarantee Management System (GMS).
Deputy Manager/Senior Executive of Product Development
Key Responsibilities
- Assist in managing and developing Guarantee products to address the needs of SMEs.
- Assist in preparing all aspects of the product development, including design, structure, features, pricing, workflows, and approval process.
- Assist new product launches, including product launch plans, roll-out timings, etc.
- Conduct product training to internal colleagues and external stakeholders.
- Conduct market research and analyze market data to provide recommendations on how to design CGCC’s products and provide CGCC’s service to meet the market’s needs.
- Monitor and analyze sales trends and recommend marketing activities to achieve sales targets.
- Maintain networking and collaboration with CGCC’s stakeholders, including SMEs, FIS, associations, and governmental institutions to assist the development of SMEs.
- Carry out any other duties and ad-hoc assignments assigned by management as and when required for CGCC.
Qualification Requirements
- Bachelor’s degree holders in Economics, Finance, Business, Management, Public Administration, or other related fields (Master’s degree qualification preferred).
- Minimum 3 to 5 years of working experiences in product development in the banking/financial industry.
- Proven coordination, communication, interpersonal and diplomatic skills.
- Ability to work effectively as a team with a sense of responsibility, flexibility, adaptability, and ability to learn and work under pressure.
- Ability to prioritize tasks effectively, maintain timelines, and manage/plan workloads effectively.
- Strong verbal and written communication skills in both Khmer and English.
- Competence in Microsoft Office Software.
Deputy Manager of Relationship Management
Key Responsibilities
- Maintain a deep knowledge of company products and services.
- Maintain and building strong networking and collaboration with CGCC’s stakeholders, including SMEs, PFIs, associations, and governmental institutions to assist the development of SMEs.
- Monitor and analysing sales trends and recommending marketing activities to achieve sales targets.
- Conduct market research and analysing market data to pursue new business opportunities.
- Provide stakeholders with comprehensive product/service consultations and guiding their decision-making process.
- Upsell and cross-selling products/services.
- Resolve complaints and issues efficiently and in a timely manner.
- Ensure sales/revenue targets and customer satisfaction.
- Conduct product/service training to external stakeholders.
- Carry out any other duties and ad-hoc assignments assigned by management or when required by CGCC.
Qualification Requirements
- Bachelor’s degree in Economics, Finance, Business, Management, Public Administration, or other related fields.
- Minimum 3 to 5 years working experiences in marketing, strategy, sales, business development in financial and/or banking sector.
- Proven skills in strategy, coordination, communication, interpersonal.
- Ability to work effectively as a team and individual with a sense of responsibility, flexibility, cooperation, adaptability, openness and willingness to learn.
- Ability to prioritize tasks, maintain timelines, and manage/plan workloads effectively.
- Strong verbal and written communication skills in both Khmer and English.
- Competence in Microsoft Office Software.
Senior Manager/Manager of Guarantee Management
Key Responsibilities
- Develop and implement overall collection and recovery strategies aligned with organizational goals, including setting performance targets, KPIs, and productivity standards for collection and recovery teams.
- Analyze portfolio performance to identify risk trends, conduct root cause analysis on delinquency spikes, and ensure delinquency and NPL ratios are maintained within approved thresholds.
- Oversee early, mid, and late-stage collections across all product lines, implement segmentation strategies to optimize recovery efforts and reduce roll rates, and ensure proper controls are in place.
- Design efficient collection workflows, call strategies, visit models, and skip tracing processes, while strengthening quality assurance, call monitoring, and compliance with internal policies and guidelines.
- Manage credit guarantee functions and CGCC’s asset quality, including reviewing, red-flagged accounts, monitoring guaranteed loans, and conducting post-approval reviews in a timely manner.
- Conduct on-site inspections and coordinate with PFIs to verify borrower information and resolve NPL cases.
- Manage legal recovery actions including demand notices, litigation, repossession, and auction processes, and coordinate with external legal partners, law firms, and recovery agencies.
- Ensure compliance with NBC regulations and internal policies, implement robust controls to prevent misconduct, and ensure fair and respectful treatment of customers and PFIs.
- Lead and develop collection and recovery teams, prepare reports for senior management, collaborate with internal stakeholders, manage external vendors, and introduce automation and analytics to improve operational efficiency and portfolio health.
- Carry out any other duties and ad-hoc assignments assigned by management as and when required for CGCC.
Qualification Requirements
- Bachelor’s degree in Banking and Finance, Accounting, Business Administration, Law (advantageous for recovery/legal actions) or other related fields (Master’s degree qualification preferred).
- Minimum 5 to 8 years of experience in the financial industry or banking sector related to credit assessment and collection (managerial-level experience preferred).
- Professional certifications or training in Compliance or Fraud Management, Legal to Litigation/Recovery Procedures, NPL Management, Regulatory Requirements, and Portfolio Analytics are preferred.
- Strong knowledge and experience in managing overdue accounts and collections management.
- Strong analytical, attention to details, accuracy, problem-solving and decision-making skills.
- Ability to work effectively as a team with a sense of responsibility, flexibility, adaptability and ability to learn, work under pressure and meet targets.
- Knowledge of relevant banking regulations and compliance.
- Strong verbal and written communication skills in both Khmer and English.
- Competence in Microsoft Office Software and Core Banking Systems.
Senior Executive of IT Audit
Key Responsibilities
- Assist in planning IT audit assignments, including audit scope and objectives of the individual audits.
- Conduct IT audit fieldwork in accordance with the approved Annual Audit Plan and Internal Audit methodology.
- Review IT systems, applications, and processes to assess the adequacy and effectiveness of internal controls.
- Perform pre and post-implementation review of system implementation or enhancement.
- Identify control weaknesses and IT-related risks and propose practical recommendations for improvement.
- Review IT Management policies and procedures (change management, DR, information security etc.
- Prepare audit working papers and support the preparation of IT audit reports.
- Carry out any other duties and ad-hoc assignments assigned by management as and when required for CGCC
Qualification Requirements
- Bachelor’s degree in information technology, Information Systems, Computer Science, or a related field (Master’s degree qualification preferred).
- Minimum 3 to 5 years of experience in IT audit, internal audit, IT risk, or related areas experience in financial institutions or regulated environments is an advantage.
- Understanding of IT controls, systems, and information security.
- Ability to independently plan and perform audit testing and document audit results clearly.
- Knowledge of Internal Audit standards and audit working paper requirements.
- Analytical thinking, IT risk assessment, and report-writing skills.
- High integrity, attention to detail and professional ethics.
- Strong verbal and written communication skills in both Khmer and English, applied effectively in audit work and documentation.
- Competence in Microsoft Office Software
Deadline: 31 July 2026
Interested candidates, please submit your resume and other relevant documents to email: [email protected]
