Meet the Business Owner Who Received a Loan Guaranteed by CGCC

My dream is to invest in a business that can contribute to people’s well-being because good health and mental well-being are essential for a good quality of life. This is the main reason why my wife and I started two businesses, ADK Rice and Muny Clinic. I established ADK Rice company because I believe that rice is the a primary food for many people, and with the increasing population and decreasing agricultural land, ensuring a stable rice supply is crucial. My wife and I jointly established Muny Clinic with the vision of providing affordable and high-quality healthcare services.

Through my experience working for a large rice exporter in Cambodia, I became aware of the challenges faced by farmers in rural areas, so I decided to start retailing rice for local consumption, called Angkor Dey Khmer. In 2021, the business expanded and evolved into ADK Rice (Cambodia), a company that produces high-quality rice that complies with food safety standards and provides farmers with a sustainable market and increased their income by contract farming supply to my company. Muny Clinic is a medical care and treatment clinic that was established in 2018 by my wife and me. We are committed to providing quality and affordable healthcare services to Cambodians, with a particular focus on treating diabetes and offering regular health check-ups to prevent serious diseases.

The goal of doing business is to develop and grow. My clinic business is no different. We want to acquire modern medical equipment to enhance the clinic’s standards and grow our business. We have decided to apply for a loan from a bank to make our dreams a reality. However, we do not have enough collateral or land title to pledge with the bank. This challenge was overcome with the help of CGCC credit guarantees, which alleviated this challenge and enabled me to get a loan from Prince Bank to purchase clinical equipment.

I obtained a CGCC guarantee on my loan not by chance, but because of the knowledge I gained from participating in the CGCC Capacity Building Program called “EPIC” series 1 of 2024 in May 2024. Through EPIC, I learned about CGCC and partner banks that can provide loans to potential businesses with a clear business plan but face challenges due to  lack of collateral. After receiving the guaranteed loan, I purchased additional medical equipment for our new clinic building, which is in line with the purpose of that guaranteed loan, business plan, and investment plan. In addition, I also plan to apply for additional loans for working capital to buy paddy rice from farmers to increase the rice production of my AKD rice in the future.

As a business owner, I acknowledge that understanding financial literacy is very important because it allows us to think in detail about investing in all aspects, such as purchasing assets to generate more income rather than buying any non-income-generating assets. On the other hand, with financial literacy, we can effectively manage human resources by taking into account factors such as the number of employees, salaries, incentives, and benefits.

Read and Download in PDF: Meet the Business Owner Who Received a Loan Guaranteed by CGCC

 

Understanding Market Structure

What products or services are your business offering? Who else in the market is offering similar products or services? What is your business strategy to stay ahead of the competition? The answers to these questions relate to the market structure in which your business operates. Market structure refers to the characteristics of a market, including the number of firms, the nature of products and services, freedom of entry and exit, and so on. Market structure plays a pivotal role in the strategic decision-making of a business – how to operate and compete.

Perfect Competition

In Phnom Penh, if you wish to purchase a pure drinking water bottle to satisfy your thirst on a hot day, you have many options like Vital, Angkor Puro, Dasani, Oral, Hi-Tech, Aruna, Cambodia, etc. Despite the different branding, these products share a very similar taste and are generally priced at approximately 0.25 cents per bottle, representing the equilibrium price in this market. If sold at the same place and in the same setting, any products priced above this equilibrium price will eventually be out of the market. The customer is indifferent to switching between these products for the lowest cost. This market of pure drinking water can be a close example of perfect competition.

Perfect competition is a market structure where numerous firms offer identical products or services, and no single firm has the power to set the price. Buyers have complete information about the products and services, and the price is determined by supply and demand. Entry and exit into this market are extremely easy. The key to competing in this market is to set the price equal to the marginal cost, an additional cost for an additional output. 

It is indeed rare, if not impossible, to find perfect competition in real life. The conditions for perfect competition, where many firms offer the same products or services, buyers have all the information, and entry and exit are easy, are seldom met. However, perfect competition serves as a theoretical benchmark that helps us understand the dynamics of real-life markets.

Monopoly

When I rejoined the Ministry of Economy and Finance in 2010, I was involved in the first-ever Initial Public Offering (IPO) on the Cambodia Securities Exchange. As the first IPO in Cambodia, the listing process of Phnom Penh Water Supply (PPWSA) was challenging and time-consuming. PPSWA was eventually listed successfully in April 2012, raising around USD 20 million. Equity investment in PPWSA is considered safe because PPSWA is the only licensed water supply operator in Phnom Penh and Ta Khmao. PPWSA offers an indispensable service (clean water supply) and has no competitors in its authorized areas. PPWSA can set the price without worrying about losing customers. In other words, PPSWA is a monopoly.

Monopoly is the opposite of perfect competition. In a monopoly, there is only one seller of a particular product and many buyers. There are barriers to entry. A monopoly maximizes profit by producing outputs when the marginal revenue (an additional earning from selling one extra unit) equals the marginal cost, and by charging the maximum price consumers are willing to pay for that output. However, the pricing strategy of monopolies is usually under strict government regulation to ensure social welfare. Other firms operating in Cambodia that can be considered monopolies include Electricity of Cambodia (EDC), NagaCorp, CINTRI, and the company I am serving, Credit Guarantee Corporation of Cambodia (CGCC).

Oligopoly

If you ask Cambodian people which mobile network service they are subscribed to, chances are they are using either Cellcard, Smart, or Metfone. These are the three leading players in this industry, holding more than 90% of the market share. Cellcard, Smart, and Metfone fiercely compete with one another on all fronts—price, product innovation, and advertising. Several mobile network companies have tried entering the Cambodian market to compete with these players. Most of them withdrew, such as Beelines and QB. The mobile network industry is an oligopoly.

An oligopoly is a market in which a small number of firms dominate and compete. This industry is highly competitive, and entering it is extremely difficult. The strategy of one firm can influence the strategies of other firms. Because there are only a few players, they often cooperate to limit output and charge higher prices to maximize their shared profits. This behavior is called collusion, which refers to the cooperation among firms in an oligopoly to make joint decisions and act as if they were a monopoly.

Other oligopoly industries include grocery store chains (Lucky Supermarket, AEON Supermarket, and CHIP MONG Supermarket), the retailed petroleum industry (TOTAL, TELA, and CALTEX), and movie cinemas (Legends and Major Cineplex).

Firms operating in different market structures require different strategies to compete and operate. So, which market structure is the best? It depends. Each market structure has its pros and cons depending on the industry and the Government’s policy toward the industry.

Summary of Market Structure

Read and Download in PDF: Understanding Market Structure

 

Understanding Credit Guarantee-Interview with Participating Financial Institution (Prince Bank)

1. What is Prince Bank’s perspective towards the credit guarantee schemes and why does Prince Bank partner with CGCC?

At Prince Bank, we have a clear vision of helping our customers achieve sustainable growth through comprehensive support and flexible lending options. Our strategic partnership with CGCC will bring us closer to this vision by providing entrepreneurs with better access to financing for their business expansion and growth, allowing them to operate with peace of mind. With our credit guarantee schemes, we firmly believe that our financial support will exceed our clients’ expectations.

2. How do the credit guarantee schemes benefit Prince Bank and your customers?

With the availability of credit guarantee schemes, both Prince Bank and its customers benefit from a reduced risk exposure for the bank and increased financing limits to meet business needs, regardless of the customers’ collateral availability.

3. So far, which type of loans does Prince Bank use the credit guarantees to support?

Since the inception of our partnership with CGCC, Prince Bank has utilized the credit guarantee to provide loans to customers as mentioned below:

  • Business Term Loan
  • Overdraft Loan
  • Trade Finance Facilities

4. How should the borrowers prepare themselves in order to get guaranteed loans from Prince Bank?

To borrow from Prince Bank, customers should diligently plan their business and determine their financial needs for growth. They can then consult with lending experts at any nearby Prince Bank branch for more information on available schemes. Once they have discussed and decided on a suitable scheme, they can submit a request to Prince Bank for further processing and approval based on its internal policy. CGCC will ultimately review this request for final approval on the proposed guaranteed scheme and amount, or Prince Bank will perform registration of the customer’s loan for CGCC’s guarantee after its internal approval.

5. What is the Prince Bank strategy/plan to further expand the disbursement of guaranteed loans in 2024 and also for the next year?

2024 was still a tough year for everyone, but Prince Bank is still open to lending to our customers, and we have spoken loud on our social media, website and newsagents on the availability of guaranteed schemes to help them if they don’t have sufficient collaterals for their borrowings. In 2025, we will continue our mission and commitment to provide financial support to our clients with a stronger collaboration with CGCC for existing and future suitable schemes.

Read and Download in PDF: Understanding Credit Guarantee-Interview with Participating Financial Institution (Prince Bank)

 

Understanding Financing Options for Businesses

What are the available financing options for your business? In today’s dynamic business environment, securing the right financing is the key to propelling businesses towards success. Whether it’s borrowing from family members or raising funds from the public through an initial public offering (IPO), each avenue has its own unique characteristics suitable for businesses in different circumstances. Exploring financing options is a strategic approach to building a strong and sustainable financial foundation for the business.

1. Debt Financing

Debt financing is a method for businesses to raise funds by borrowing from lenders such as family, friends, financial institutions, or investors. The borrower is required to repay the loan principal plus interest during the debt’s maturity. Debt financing is a common and straightforward way to secure funds for business operations.

A loan from family or friends is the most appealing option for start-ups and small businesses. These loans and loans from other unregulated and unlicensed lenders are considered informal loans. This financing typically does not require a business track record, comes with loose terms and minimal paperwork, and is quick and easily accessible. However, informal loans have many drawbacks. For example, the borrowers’ creditworthiness is not properly assessed, which often results in a high loan default rate and the borrower’s high indebtedness. Furthermore, there is no standard loan restructuring to help the borrowers who face financial difficulty, and the recovery of the informal loan can be very harsh, leading to relationship breakdown. This risk underscores the need for caution and careful consideration when opting for this type of financing.

Another type of debt financing option is bank loans. Understanding and demonstrating the 5Cs—character, capital, collateral, capacity, and condition—is crucial when considering formal bank financing. Formal bank loans provide a better loan handling process. Bank loans are strictly regulated, and the banking regulations are designed to protect consumers and banking stability. CGCC has supported businesses in access to formal banks loans by providing credit guarantees which act as collateral for the borrowers.

Once a business matures, generally after 3 years or more of successful operation, it can consider raising funds through bond issuance. A bond is a fixed-income debt instrument, an alternative to a bank loan. Lenders lend money to the borrowers by purchasing the bonds issued by the borrowers who promise to pay back the principal plus interest during the maturity of the bond. Compared to a bank loan, a bond offers more flexibility in structure, size, maturity, and interest payment. The comparison between bank loans and bonds is explained in CGCC’s Newsletter Issue 9. CGCC launched the Bond Guarantee Scheme in January 2024 to support corporations issuing bonds in Cambodia.

2. Equity Financing

Equity financing is a method of raising capital by selling a portion of business ownership to investors. When investing in a company’s equity, the investors become shareholders of the business and may be able to influence critical company decisions. While equity investors are not entitled to fixed interest payments from the business, they share the profit and loss of the business. Equity financing can be raised through a private offering from angel investors and venture capital or a public offering from public investors.

An angel investment is an equity investment by angel investors (wealthy individuals with business experience) who purchase ownership of a business, usually a start-up, that they find attractive and have the potential to grow and generate high profits. To raise funds from angel investors, the business owners should have a solid business plan that can convince the angel investors to invest. Unlike angel investors, who invest their own money in the business, venture capitalists use a pool of funds from individual and institutional investors. Venture capital conducts stricter due diligence on the businesses before deciding to invest and can provide technical assistance and managerial experience to improve the operation of the company.

Another financing option is an initial public offering (IPO), a process of selling company shares to public investors for the first time. Since the funds are raised from the public, a publicly listed company is required to go through rigorous due diligence and comply with strict disclosure requirements. Therefore, IPO can increase the company’s publicity, credibility, and greater access to financing for long-term future growth. The process of IPO is regulated by the Securities and Exchange Regulator of Cambodia.

 

Read more: Understanding Financing Options for Businesses

 

Understanding Credit Guarantee-Interview with Participating Financial Institution (FTB Bank)

1. What is FTB Bank’s perspective towards the credit guarantee schemes and why does your bank partner with CGCC?

As the first commercial bank in Cambodia, a truly local bank trusted since 1979, FTB has been consistently contributing to develop the local market and economy through relentless supporting projects initiated by the Royal Government of Cambodia (RGC). The Credit Guarantee Corporation of Cambodia (CGCC) is a great initiative of the RGC, which focuses on business owners typically possessing no or insufficient collateral to access credit in a manner that they would otherwise be unable to obtain.

Being one of the earlier Participating Financial Institution (PFI), there are various opportunities presented to FTB, which are inclusive of:

  • Having further participation in the RGC’s initiatives to promote national economic growth by continuing to provide loans to customers who have real financing needs with solid business plan but do lack of collateral to pledge.
  • Contributing to the opportunities of creating jobs and employment for people through offering access to finance through credit guarantees scheme to Small and Medium-Sized Enterprises (SMEs) and Large Enterprises to enable them to enhance productivity and expand their business operations.
  • Creating new business opportunities for the Bank’s own operation through supporting new and existing clients to expand credit portfolio in alignment with the Bank’s strategic plan.

 

2. How do the credit guarantee schemes benefit FTB Bank and your customers?

The credit guarantee schemes offer benefits to FTB and the customers in numbers of ways:

For Bank:

  • Introducing new credit opportunities for customers who need funding but lack of collateral to pledge, as well as represents a significant development in the banking sector, transitioning from traditional collateral-based loans, such as those secured by real estate and other property, to loan covered by the guarantee under this new scheme.
  • Maintaining the existing customers and attracting new potential ones to use FTB Bank’s services by providing flexible loans tailored to their needs and investment plans.
  • Mitigating credit risk by obtaining credit guarantees up to 80% of the loan amount from CGCC

For the Customers:

  • Enabling potential customers access to new loans through financial institutions licensed by the National Bank of Cambodia, even without sufficient collateral.
  • Getting comprehensive financial advice from bank experts who have received proper training from relevant institutions.
  • Empowering customers to expand their businesses according to their set plan.

 

3. So far, which type of loans the Bank use the credit guarantees to support SMEs?

Since being a Participating Financial Institution, FTB has been actively providing all types of loans to customers, such as Business Term Loans, Overdraft Loans and Revolving Loans to support credit guarantee schemes as follows:

  • Rice Export Guarantee Scheme (REGS)
  • Women Entrepreneurs Guarantee Scheme (WEGS)
  • Business Recovery Guarantee Scheme (BRGS)
  • Co-Financing Guarantee Scheme for Tourism (CFGS-TR)

 

4. How should the borrowers prepare themselves to get guaranteed loans from the Bank?

To obtain the guaranteed loans from the FTB Bank, business owners shall meet the following key criteria among various requirements:

  • Businesses with a Cambodian shareholder (shareholding of more than 50%) and sufficient capital to participate in investment projects, intending to utilize the loan in accordance with the CGCC’s requirements.
  • Business registration issued by the legalized government authorities.
  • Unregistered businesses must be registered with relevant authorities after receiving the loan.
  • Businesses with sufficient income to ensure their ability for loan repayment to the bank.

 

5. What is the Bank’s strategy/plan to further expand the disbursement of guaranteed loans in 2024?

In alignment with our strategic plan, FTB will continue to offer guaranteed loans with numbers of key priorities and actions including:

  • Continuing to actively promote our services to both existing and new customers who have a potential and solid plan to expand the business.
  • Developing a training program for all related lending staff to ensure they have a clear understanding and are well equipped to support the customers with their financing needs.
  • Continuing to collaborate with relevant parties to streamline the process of obtaining guaranteed loans to ensure convenience and speed from the CGCC.

 

Read and Download in PDF: Interview with participating Financial Institution (FTB Bank)

 

Meet the Business Owner Who Received a Loan Guaranteed by CGCC

Agriculture is a key sector in supporting the national economic growth. Rice market also plays an important role in promoting agriculture. Chhun Thom Rice Mill was established in 1997, initially as a family business. After years of operation, customers know the brand and begin to trust our products. I have seen opportunities to expand this business, especially on technologies such as the purchase of additional rice mills and the expansion of the location of the mill.

I was introduced by ABA Bank staff about the loan guaranteed by CGCC which can provide me additional capital even without collateral. Thanks to the credit guarantee from CGCC, I was able to get more capital to expand my rice mill business.

I strongly believe that the CGCC’s credit guarantee really support my business, as well as other potential SMEs that lack collateral to get necessary capital from banks or microfinance institutions for their business expansion.

Read more: Meet the Business Owner Who Received a Loan Guaranteed by CGCC

Understanding Credit Guarantee-Interview with Participating Financial Institution (Acleda Bank)

Read and Download in PDF: Interview with Participating Financial Institution (ACLEDA Bank)

 

1. What is ACLEDA Bank’s perspective towards the credit guarantee schemes and why does your bank partner with CGCC?

Credit guarantee schemes of Credit Guarantee Corporation of Cambodia “CGCC” are good and essential schemes contributing to the development of the country’s national economy by providing credit guarantees to Small-sized and Medium-sized Enterprises (SMEs), and Large Enterprises which are financially viable but with insufficient or no collateral to enable them to get official loans from ACLEDA Bank as well as other PFIs. Through the credit guarantee from CGCC, the Bank could expand credit market, promote financial inclusion and manage credit risks effectively.

ACLEDA Bank has joined and become one of the participating financial institutions (PFIs) for the following main reasons:

  • Participate with the Royal Government’s initiatives and schemes to support the country’s socio-economic development.
  • Support and encourage SMEs and Large Firms to obtain formal loans from the licensed financial institutions for both working capital and business expansion.
  • Contribute to creating employment opportunities for people through the growth of businesses obtaining the formal loans under CGCC’s credit guarantee.

 

2. How do the credit guarantee schemes benefit ACLEDA Bank and your customers?

The credit guarantee schemes offer many benefits to both ACLEDA Bank and the customers as follows:

  • For ACLEDA Bank:
    • Diversify the credit products in line with the Bank’s strategic plan.
    • Manage credit risks effectively.
    • Maintain the existing customers and attract new potential ones.
  • For the customers:

    • Offer choices to the customers and be able to get formal loans for the expansion of their business activities.
    • Improve their living conditions through the growth of businesses.
    • Have a chance to create employment opportunities for their communities and promote innovation in their products and services.

3. So far, which type of loans does ACLEDA Bank use the credit guarantees to support SMEs?

So far, ACLEDA Bank uses the credit guarantees to provide business loans, revolving facility, and overdraft facility to our customers as SMEs and Large Enterprises in both priority and non-priority sectors to meet their business needs.

 

4. How should the borrowers prepare themselves to get guaranteed loans from ACLEDA Bank?

To obtain the guaranteed loans from ACLEDA Bank, the borrowers both individuals and legal entities shall meet the following criteria:

  • Business activities operate in Cambodia and majority Cambodian-owned businesses (shareholding of more than 50%)
  • Business registration issued by the appropriate government authorities
  • Financially viable businesses and accurate financial statements
  • Have owner equity and specific business plan
  • Loan utilization in accordance with the purposes as mentioned in the credit proposal
  • Willingness to comply with the loan obligations etc.

 

5. What is the ACLEDA Bank’s strategy/plan to further expand the disbursement of guaranteed loans in 2024?

ACLEDA Bank still continues to stimulate the disbursement of guaranteed loans in 2024 through promoting credit guarantees to both existing and new customers who need financing as well as  providing the trainings and refresher courses on the knowledge of credit guarantees to all the credit-related staffs of all branches nationwide, providing technical support for credit guarantees, especially having a good collaboration with CGCC to support and enhance the growth of guaranteed loans in a sustainable manner.

 

Understanding Non-Performing Loan

Never before in the last fifteen years has the banking sector in Cambodia experienced a high non-performance loan (NPL) ratio. At the end of 2023, the NPL ratio stood at 5.4% and 6.5% in the banking and microfinance sectors, respectively, compared to an average NPL ratio of 2.18% between 2009 and 2022 (Chart 1). At the same time, as of February 2024, 133 of 2,070 accounts guaranteed by CGCC have become NPL, amounting to USD 9.76 million. The percentage of cumulative non-performing guaranteed amount over the guaranteed amount is 8.02%. Despite the challenging environment, NPL is manageable, and Cambodia’s banking sector remains resilient. Understanding NPL is critical to mitigating adverse impacts on borrowers, lenders, and the economy.

What is a Non-Performing Loan?

A non-performing loan occurs when the borrowers cannot fulfill their repayment obligations due to financial difficulty, i.e, late payments of more than 30 days for short-term loans, or more than 89 days for long-term loans. The criteria for classifying loan status are different from country to country. In Cambodia, the NBC classifies loans into five categories based on the number of days past due, as shown in Table 1 below. Loans under Normal and Special Mention are performing, while loans that fall under the Substandard or worse are considered non-performing.

Read more: Understanding Non-Performing Loan

Understanding CGCC’s Bond Guarantee

In April 2022, the Ministry of Economy and Finance provided a policy direction to CGCC to diversify our guarantee service to bond guarantees. CGCC was then accredited by the Securities and Exchange Regulator of Cambodia (SERC) in August 2023 as a local bond guarantor and completed its rating procedure, and was rated “khAAA” with a Stable Outlook, the highest rating on a local scale by the Rating Agency of Cambodia. With all these set, CGCC will embark on a new journey to provide guarantees on bond issuance to support Cambodia’s capital market and the small and medium enterprises (SMEs) looking to enter the bond market for their sources of funding.

What is a bond?

A bond is a debt instrument, one of the alternatives to a bank loan. The bond issuer is a borrower, and the bond investor is a lender. Bond investors buy bonds from the issuer, who promises to pay interest (coupons) and bond principal during the bond maturity. Compared to a bank loan, a bond gives more flexibility in terms of structure, size, maturity, and interest payment. While just about any SME and individual can raise funds with bank loans as long as they can prove their repayment capacity, raising funds with bonds requires the issuer to be a more well-established and matured SME that can demonstrate good governance and business operation, reliable financial records, concrete future business plan and so on. In short, compared to bank loans, the requirements to issue bonds are stricter and more extensive. The table below gives a brief general comparison between a bank loan and a bond.

Indeed, issuing bonds is a common way for Governments and businesses to raise capital in many developed countries to finance their projects. It is not yet so much so in Cambodia. The bond market in Cambodia is still in the developing stage, facing challenges such as low liquidity, high-interest rates, and a low investor base. However, we have seen positive breakthroughs in recent years, especially in the issuance of government bonds, guaranteed bonds, and sustainable bonds. Currently, there are 9 listed corporate bond on the Cambodia Securities Exchange (CSX) raising funds between 1.5 to 30 million USD equivalent per issuance.

Read more: Understanding CGCC’s Bond Guarantee

Meet the Business Owner Who Received a Loan Guaranteed by CGCC

Solar Green Energy (SOGE), established in 2008, is a company providing green energy solutions using solar energy to irrigate the crops of Cambodian farmers. Shortly after the establishment, customers began to recognize SOGE and trust our services. I saw the opportunity to expand our business. We have the technology but lack human resources and capital.

I consulted with some banks and microfinance institutions to get additional capital. Because I  didn’t have enough  collateral for the loans, J Trust Royal Bank introduced me CGCC’s credit guarantee service which can guarantee my loan so that the bank can lend me without requiring my collateral. With the credit guarantee, I could get additional capital to build new pumping stations.

SOGE used the loans guaranteed by CGCC to expand the construction of pumping stations in some provinces such as Pursat, Kampong Cham, Kampong Chhnang and Kampong Thom. The stations can irrigate about 1,600 hectares and benefit about 1,000 families.

I think that CGCC’s credit guarantees can really support my business as well as other potential SMEs that lack collateral to get necessary capital from banks or microfinance institutions for their business expansion.

Read more: Meet the Business Owner Who Received a Loan Guaranteed by CGCC

Quick Link